Frequently Asked Questions

If a parent forgets his/her password, how do they obtain the information?
Contact the school. The ParentCONNECT Administrator can change the password and give the new password to the parent. The parent then can change the password as desired.

Will parents be able to view student discipline or attendance data on the day the incident occurred?
No. The data is updated every night and all new incidents are added at that time. All data is one day old.

Does the parent login/password expire or will parents keep the same password throughout the period the child is in the same school?
As long as the child remains active at the current school, the parent will continue to receive updated information about the child on the web site.

Who do parents contact for problems with ParentCONNECT?
Parents should contact the Candy Thompson @ 625-2471 - Extension 207. 

Why do parents see warnings about security when they access the ParentCONNECT site?
All student data is kept secure by use of a secure certificate issued and maintained by the Pawnee School District. The message is normal and the parents should click "OK". If parents see multiple messages or have difficulty accessing the web site, it might be that the computer used by the parent does not have proper Internet security settings. The parent should be directed to his/her local Internet Service Provider for assistance.

What settings can parents change within ParentCONNECT?
Parents can change their password and E-Mail addresses as well as indicate whether or not they wish to receive E-Mail Alerts when their child receives an Unexcused Tardy, Absence or Discipline event. Alerts will only work if the parent enters a valid E-Mail address and checks the boxes to receive alerts.

What is the difference between the grade a parent sees on the “Schedule” tab and the one found in the “Grades” tab?
All grades associated with assignments, found in the “Schedule” section of the web site have a current grade average that is available. Clicking on the underlined grade will show you all assignments associated with that current average. Assignments may be outstanding or not completed at the time the current average is calculated and therefore should never be mistaken with the actual Report Card Grade found in the “Grades” section of the web site. The report card grades are updated at the end of the term while the current average is calculated as the assignments are graded and posted on the web site.

Can parents use the “Assignments” section for monitoring current homework due?
Students and parents should not rely on the “Assignments” section of the web site to provide a current homework guide as only assignments contributing to the current grade average are shown on the web site. Also teachers may have other assignments that have not yet been posted to the web site. All data on the web site reflects the prior day’s available information. Students and parents should use this area of the web site as a general estimate of the student’s grade average only. All questions regarding the student’s actual grades and status should be directed to the teacher.

What are alert notifications and how do they work?
The alert notifications are E-Mails that a parent can request to have sent when their child has one of the following events: Attendance absence or tardy event, Discipline event, Assignment missing or failed event. The system sends the E-Mail notification to the parent only when the following requirements are met:  The school has elected to utilize the Alert Notifications utility.
This utility is controlled by the Pawnee Schools. 

Why do some E-Mail alert notifications fail to deliver to the parent?
This problem is more apparent now that Internet Service Providers (ISP) attempt to filter out spam mail for their Internet users. If you experience failed message delivery please contact your ISP and ask that they allow mail from your child’s ParentCONNECT Web Address. This typically resolves the problem.

Don't see your question here?
Contact Candy Thompson
625-2471  Extension 207

Thanks so much for your patience!